FAQ's:
     FAQ is an acronym for Frequently Asked Questions.


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Frequently Asked Questions

  1. Can I order any size cabinet door and price it online now?
  2. How do I get prices online?
  3. How can I get a catalog?
  4. How do I get samples of products?
  5. Privacy. What happens to my personal information.
  6. Do you make a cabinet door with a glass center?
  7. How long does it take to get my order?
  8. There must be a big up-charge for custom sizes?
  9. Can you cut the insets (profile F) on just three sides rather than four?
  10. What do I do if I get my order and it is damaged?
  11. What is next month's special?
  12. How can I contact you?

Can I order any size cabinet door and price it online now?

Yes. We do have limits to what sizes you can order online. Cabinet Doors must be between 7 to 24 inches wide and 7 to 60 inches in height. Any size between these will work just fine. Pricing is simple. Click here for cabinet door pricing.

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How do I get prices online?

If you want to price out anything, you can do so on-line. At the top of all of our web pages are the categories for the items we do sell. To price on-line follow these instructions:
   
1) Click on the item of interest, such as cabinet doors. 
    2) For cabinet doors you need to select a wood type.

   
3) Select a door style
   
4) Type in your Quantity, Width, Height, and Door Profile
   
5) Click on the Calculate button below the input form to view the price.
   
6) To order or to add the item to the online shopping cart click on "Add to Cart"

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How can I get a catalog?

To help keep our prices low we no longer print a catalog. You can find our current products online in full color. If you cannot find what you are looking for, email us and we may be able to help.

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How can I get samples of products?

We are unable to ship samples free of charge. Small cabinet doors can be ordered through our order pages. If you are looking to buy in large volumes, 100 doors or more per order, we will refund part or all of your sample prices. If you are looking for a wood sample, visit your local lumber yard or paint store. They usually have several species of wood on hand.

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Privacy. What happens to my personal information?

Your privacy is as important to us as it is to you. Our online store has been designed so you can price all our items, use the online shopping cart, and calculate shipping before giving us any personal information. Only after you have decided to place your order do we ask for your name.

We promise never to divulge any of the privileged information you give to us when you order. Your email address is used only for correspondences between you and us. After the sale, we email you a tracking number for shipment. Unless you contact us again we will not email you or distribute it.

The same is true with your credit card information. If we were not a reputable business we would not have lasted nearly 50 years. 

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Do you make a cabinet door with a glass center?

We do not use glass in our cabinet doors because they can break and injure. Instead we use a scratch resistant non-yellowing acrylic material such as Lexan®. These panels are removable for cleaning and finishing by turning a small keepers on the back of the doors. We offer the plexi-glass or Lexan® styles of cabinet door in all the wood types.
  We also have the clear panel doors with grilles installed. Check out the online store for more info.

Click here for more information on our Clear Panel Doors.

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How long does it take to get my order?

Many items (hardware) are shipped within 1 week. Custom made cabinet doors and drawers take a bit longer. We usually can ship these orders out in about 2 weeks. Occasionally orders can take longer when our volume is high.

Currently we are receiving a large volume of orders. Orders other than hardware are taking approximately Three weeks.

UPS Ground usually takes less than a week to deliver. Yes we will send you the tracking numbers for your packages.

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There must be a big up-charge for custom sizes?

No! We do not have up-charges. We don't even have a minimum order size.

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Can you cut the insets (profile F) on just three sides rather than four?

Yes we can. There is an area on the order form for messages. Click on that spot and tell us which doors are inset on only three sides. If we have any questions we will contact you before your order is completed.

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What do I do if I get my order and it is damaged?

If something is damaged by the freight company they will compensate you for the damage. If you receive the package and it appears to contain damaged materials you can ask your local shipping office or driver, for assistance. All our packages are shipped with insurance to cover replacement costs. If something is missing we will compensate you for it.

All pieces of wood are unique. Some pieces of wood will have more pronounced grain patterns than others. When finished, the differences may be more pronounced. These are not defects in the wood or the finish. Exposed wood must be finish coated as soon as possible after receipt to control moisture gain and movement, which can cause warping and other problems.
Please refer to other available product information on finishing requirements. Stain color inconsistencies due to natural wood properties such as sapwood and grain patterns are not wood defects and can be controlled with proper finishing.
It may be necessary to re-sand in areas where raised grain has occurred. We do sand at the factory before shipment, however additional job-site sanding may be required. Wood grain variations are not considered a defect in the wood, and are not covered under any warranty.

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What is next month's special?

We take our specials very seriously. Even our webmaster is sworn to secrecy. Besides, that would take the fun out of it. Every month we do have a special offer. Sometimes it is only on one item or perhaps a discount across the board. Tune in and see for yourself.

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How can I contact you?

We can be contacted in several ways.

Email Sales@woodcabinetdoors.com
        Info@woodcabinetdoors.com

Write us at:
        WoodCabinetDoors.Com
        4728 Rice Lake Road
        Duluth, MN 55811

Call Us: 1-218-727-3290 or for Sales 1-800-732-0309

Fill out our feedback form: http://www.woodcabinetdoors.com/catalog/contact.asp

We look forward to serving you.

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Revised: January 01, 2007 .

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